F.A.Q.
Frequently Asked Questions.
Common questions about Oakwood vehicle shipping, cross-border moves, and requesting a quote.
Common Questions
What customers ask before booking with Oakwood.
These quick answers cover the topics customers ask about most often before requesting a quote or booking transport.
Do I need to pay a deposit to book a shipment?
Oakwood uses a no-deposit approach for vehicle transport estimates and bookings. Final payment and timing details should be confirmed when your shipment is scheduled.
Does Oakwood ship across Canada and the United States?
Yes. Oakwood handles vehicle transport across Canada and the United States, including cross-border moves supported by its customs bonded operation.
Can Oakwood help with snowbird and returning vehicle moves?
Yes. Oakwood supports snowbird transportation and returning vehicle moves. The shipping options on the vehicle relocation page outline the main request types.
Should I choose open or enclosed transport?
Open transport is the standard option for many moves. Enclosed transport may be the better fit for certain collector, specialty, or higher-sensitivity vehicles. Oakwood can help you decide what is appropriate.
How do I request a quote?
Use the online quote form on the contact page, or call 1-800-265-4008 to speak with Oakwood directly.
What information should I have ready before booking?
It helps to have the pickup and delivery locations, vehicle year, make and model, approximate timing, and whether the vehicle is operable and plated.
Does Oakwood handle cross-border paperwork?
Oakwood operates as a customs bonded carrier for both Canada and the U.S. Cross-border documentation requirements vary by shipment type and should be confirmed when booking.
How long does transport typically take?
Transit times vary by route, season, weather, traffic, and border requirements. Exact windows should be confirmed directly when scheduling your shipment.